TSG (Technology Services)

Technology Services Group

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The Technology Services Group (TSG) has vast functional and technical experience. Our consultants are industry veterans who have worked with companies ranging in size from small start-up businesses to Fortune 1000 corporations.

Our mix of diverse industry and technology experience sets·us apart from the competition and allows us to smoothly bridge business and technology. The TSG professionals assist clients with implementation, setup and support for Enterprise Resource Planning (ERP) systems (integrated accounting and business management systems).

TSG consultants do not just install software, rather our goal is to utilize the expertise of our trained professionals to assist our clients with a wide array of value-added services.

A Sample of Our Technology Services:

(Click on a service below to learn more)

Business Process Review

Before you implement a new system or as your business evolves, let us help review your business procedures and suggest ways to maximize your business management software investment.

Project Management

Changes in the complexion of any organization’s business system, large or small, is a major endeavor. Together, we will define project goals and objectives, specifying tasks or how goals will be achieved, what resources are needed, and associating budgets and timelines for completion.

Our project team is lead by a dedicated project manager responsible for ensuring your project runs as planned and delivers the expected results. The project manager will compose a team matched with experienced, skilled consultants throughout all phases of your project to provide quality services best aligned with your needs.

Click here for information on our Project Management approach.

System Implementation Consulting

Our implementation services are designed to ensure that your system is configured and used in the most efficient manner so as to gain maximum benefits. We work closely with your project team to ensure that all objectives are met on time and on budget.

Data Conversions

The actual data conversions are a critical piece in the planning and implementation process. Decisions made in the data conversion planning phase ultimately drive the data conversion process. These decisions include the amount of data to be converted, what level of detail is chosen and so forth.

The Technology Service Group will work closely with you to ensure proper time is allotted for exporting, importing and/or entering the data as well as running the new system in parallel with your current system or using other quantitative and substantive methods to verify the validity of the data.

Upgrade Assistance

Advancements in technology and software applications are ever changing. A key advantage of subscribing to a software support plan is getting the new versions at no extra charge. Many companies find that by simply keeping current with new releases, their satisfaction with their package continually grows. We can make sure your new version is properly installed and that you are aware of the added features.

Special Projects

While the business management systems available today provide more functionality than ever before, every business is unique. Our firm recognizes these differences and strives to serve the specific needs of our clients.

We can provide functional and technical services in a number of areas: streamlined business processes, custom reports, system integration, user training and, if necessary, help to identify additional software modules and add-ons to support your business activity.

User Training

In a recent industry survey, the response from a vast majority of executives who recently implemented a software system strongly indicated that more time for specialized software training should have been incorporated into the implementation plan in order to enable the business to reap the maximum benefit from their technology investment.

Let us help you increase your software ROI. The Technology Services Group offers a variety of scheduled user group meetings, software training seminars and special workshops. Download our catalog below for descriptions of the offerings.

In addition, online learning options can be utilized, or we can develop a customized course to meet your organization’s particular needs. We can tailor a class to help efficiently and effectively integrate new employees or to capitalize on new system functionality.

The following are·details of upcoming training courses offered by the GYF Technology Services Group.· Call 412-338-9300 for more information.

Click here for the course catalog